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MSPIC

We created mspIC to integrate Slack with Connectwise Manage.  We offer an easy, managed solution that can be integrated with your accounts in minutes.

Advanced features include:

  • New Inbound SMS auto-creates tickets*

  • Send/Receive SMS with any phone #

  • Send/Receive SMS (integrated right into the ticket)*

  • Send/Receive MMS*

  • Receive incoming tickets into Slack channels

  • New ticket creation

  • Add notes and time entries to tickets

  • Board, status, priority, and type changes

  • Resource scheduling and removal

  • Ticket, contact, and configuration lookups

  • Going on Lunch, with timesheet and status updates

  • Alerts for missed appointments, high priority tickets, and more

  • Retrieve information on ConnectWise Automate systems**

  • Send Calendly links and integrate event acceptance/cancellations into ConnectWise tickets***

  • More!

* Requires Twilio account.

** Requiress ConnectWise Automate v12+

*** Requires Calendly account.

Offer:

Offer TBD 

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Brad

CEO, Divi Corner

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CEO, Extra Space

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Tyler

CEO, Monarch Inc.

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